All orders placed Monday - Friday before 2pm EST will be processed and shipped the same business day, provided that all authorization criteria has been met. All orders placed Monday - Friday after 2pm EST will be shipped the following business day. WE DO NOT SHIP OR DELIVER ON WEEKENDS OR HOLIDAYS.

For your protection, we may require proof of identity in the event of the following:

• Different billing & shipping addresses entered
• Past history of fraud or chargeback has been assigned
• Unable to verify billing address information (i.e. non US credit cards)

This may delay the processing of your order. If additional proof of identity is required, we will contact you based on the information provided on your order. Reasons for requesting proof of identity are subject to change at any time. For all mail-in catalog orders please allow 10 business days for your order to be processed.

If you order fits all our authorization criteria, then all orders placed Monday - Friday before 2pm EST will be shipped the same business day. All other orders will ship on the following business day. Please note: We do not deliver on holiday and weekends

UPS Ground : guaranteed to arrive in 1 to 5 business days

UPS 3 Day Select : guaranteed to arrive in 3 business days

UPS 2nd Day Air : guaranteed to arrive in 2 business days

UPS Next Day Air : guaranteed to arrive next business day

USPS Global Express Mail : Average 3 to 5 business days

All shipping rates are based on the weight of your items, the dimensions of the packages and the location of your shipping address. Exact prices are not known until you reach the shipping section of your check out process. Prices are subject to change.

At www.mylausa.com we ship to the whole of the U.S. and Canada.
Please note:

• Shipping options may vary depending on the delivery restrictions in your country. Not all shipping methods may be available.
• The shipping cost may also vary.
• Additional fees such as taxes, duty, or brokerage may be requested upon delivery or billed in the future from UPS and your local customs department. Neither Myla nor eFashion Solutions are not responsible for any of these costs.
• Tracking numbers are available for UPS delivered packages.

In certain cases orders may be required to fax/ scan proof of being cardholder in order to prevent credit card fraud. Additional information will be mailed once the order has been received.

Please see our shipping options below

Orders weighing 5 pound or less:
USPS Standard: Delivery time = 7-21 business days
USPS Global Express: Delivery time = 3-5 business days

Orders weighing OVER 5 pounds:
ONLY USPS Global Express: Delivery time = 3-5 business days

We ONLY ship to the following countries:
*Country list is subject to change at any time.

Canada

Yes, we ship to PO Boxes and Military addresses
All packages are shipped via the United States Postal Service (USPS). SPlease note: at the moment we are unable to offer our express shipping and tracking services

Military Deliveries:
Please note that the average delivery time is 18 to 45 days. You must enter APO or FPO as your city and select AP, AA, or AE as your state from the pull down box.

P.O. Box Deliveries:
Please note that the average delivery time is 7 to 30 business days

We accept Visa, Master Card, American Express, and Debit / Check cards.

Unfortunately, we do not accept personal checks. However, we do accept Money Orders*

Money orders are a form of payment that can be purchased through Western Union or a bank for cash and are just as easy as placing a regular order with your credit card or ATM debit card.


Once you have purchased your money order, here's how to use it as payment at www.mylausa.com

• Select the items you wish to purchase and place them in your shopping cart.
• Continue through the checkout process until the last page where you have the option to use either your credit card or money order. Click on the "Money Order/Personal Check" button.
• On this screen you will be presented with your total money order/personal check amount and Reference #. If you need to change your address or your shipping method, click on the "edit" buttons. Print this screen and mail it in with your money order.

Your order will be shipped after the money order and reference information has been processed.
Please note: All money orders must be in US funds or they will be returned.

Mail To:
ATTN: Money Orders
eFashion Solutions
80 Enterprise Avenue South
Secaucus NJ, 07094
USA

Myla will offer an exchange or refund on all lingerie, accessories and swimwear. If you are not perfectly happy with within 35 days of receipt, provided the items are returned unworn, in perfect condition, and any seals or care labels remain attached.

For hygiene reasons we are unable to accept returns or exchanges on any toys, cleavage enhancers, pasties, pearl g-strings or personal care products, unless they are faulty and within the warranty of three months of the date of purchase.

Only items that have been purchased from Myla USA website can be returned according to the following policy. Myla retail stores cannot accept returns for items purchased online

All returns must be received within 35 calendar days from date of invoice to receive a refund.

Returns received between 35 and 90 calendar days from date of invoice will receive an online store credit or exchange only.

All returns after 90 calendar days from invoice date will be sent back to you

All returns MUST be in new and unused condition in original packaging with tags attached.

Invoice # and Billing Name must appear on the Return/Exchange Form.

If you no longer have a copy of your invoice or Return/Exchange Form and wish to obtain one, please request one by emailing: www.mylausa.com@efashionsolutions.com, calling our Customer Service department at 1-888-521-2817

Customer is responsible for all outbound and return shipping costs. Exceptions will be made for defective items only. In the event the return is made due to defective merchandise, or a wrong item has been shipped, Myla USA/ eFashion Solutions, will reimburse the customer for the cost of shipping the merchandise back. In order to receive a reimbursement for the shipping fees back to www.mylausa.com, customers MUST ship the merchandise back either standard mail or GROUND. If any other methods are used (Next Day, 2nd Day, 3 day, etc) shipping costs will not be reimbursed even in the event of damaged or miss shipped merchandise. *Please Note, for international orders Myla USA /eFashion Solutions does not reimburse for Duties/Tariffs paid.

When exchanging one item for another, the value of the returned item will be applied as a credit towards the new item you are requesting. If the price of the new item is higher, we will charge your credit card for the difference. If the price of the new item is lower, we will credit the balance on your credit card (provided your return was received within 35 calendar days from date of invoice). If your return was received between 36 and 90 calendar days from date of invoice we will refund the difference in the form of an online store credit. Please Note: Returns from separate orders can not be combined for credit towards a single exchange item. If you would like to return items from several orders in exchange for new items(s), please return the items to us and place a new online order for the item(s) you want to buy.

When you exchange one item for another, we will cover the cost to ship the new item(s) to you. We do this to offset the cost you incurred shipping the item back to use. The new item(s) will be shipped at no cost to you via UPS Ground service only. We reserve the right to revoke this policy on a case by case basis in the event we deem a customer is abusing it.

Fill out the Return/Exchange Form and include it, along with a copy of your invoice, in your package.

Seal your package well and send it to the return address listed above. We recommend you insure your package and send it via a traceable carrier.

All Merchandise must be returned to:
ATT: Mylausa.com/ Returns Dept. eFashion Solutions LLC, 80 Enterprise Ave South Secaucus, NJ 07094, USA

Fill out the Return/Exchange Form and a copy of your invoice enclosed in your package.

In a sealed insured package, mail you package to eFashion Solutions (address provided above) along with the return form.

You will be notified via email once your return/ exchange has been received and credit or exchange has been processed.

Please note that you exchange item may be out of stock by the time your return is received. You can enter in multiple style #s on the return/ exchange form and note in comments which is your1st, 2nd, 3rd, choice. OR Note to issue Online Store Credit.

If your exchange is out or on back order a refund or online store credit must be issued.

If your exchange is out of stick and you have already been issued online store credit or a refund, you will be responsible for any new shipping costs on additional orders.

Unfortunately, in most cases items are not restocked as we like to keep our collections fresh and full of the season's newest styles.

However, if you contact our Customer Service Representatives/ Personal Shoppers with the style number will be able to check whether there is a restocking date, or whether there's something else suitable for you.

If we can be of any further assistance please do not hesitate to contact us.

If your order was declined during the checkout process you may see what looks like a �charge� to your card if checking your statement online or by phone. PLEASE NOTE: YOU HAVE NOT BEEN CHARGED. The "charge" appearing on your card is called a pending hold. Pending holds come about because banks and credit card companies hold funds for online transactions while they verify information in order to determine whether or not to approve the transaction. If the transaction was declined by your bank or your credit card company, the hold will come off your statement in accordance with the policies established by your bank or credit card company. If you have any questions about when the hold will come off, please contact your bank or credit card company directly.

PLEASE NOTE: You may receive an error message in the checkout process if your billing information is not exactly how your bank/credit company has it on file. The message will say AVS Mis-match: The billing address provided does not match the billing address on file with your credit company. If this happens, use the edit button to edit the billing information you entered previously so that it matches exactly the information your bank or credit company has on file. Please note that information entered after your billing information such as promotional codes, online store credits, gift card IDs, etc., may have to be re-entered.

For further information about this or any other error message received during the checkout process, please call customer service at 1-888-521-2817

A wish list is used to save items you that you like or want to purchase at a later time. This can also be used as a form of registry by allowing another registered customer to view your wish list. This is a perfect way to create a birthday or holiday list to give your friends and family. Follow the instructions below to add items to your wish list and share the list with family and friends:

• You must be a registered customer to create a wish list.
• Login to your account. If you do not have an account you can register for one by clicking "My Account" and then proceeding to "Register")
• Navigate through the site to the desired merchandise
• Click "Add to Wish list" on any product detail page
• To view your wish list click "My Account" and enter the appropriate information to log in. Once logged in click "shopping bag" then click "View Wish list"
• To have friends or family view your wish list:
• Email the list to them directly from the site by navigating to your wish list (directions above) and entering the email(s), separated by commas, in the appropriate space on that page. This will send them an email with a link to your wish list.
• You can also simply supply them with your user name (not password) and they can log into their site and view your wish list by navigating to their own wish list page, and entering your user name where it states "Other Members Wish lists". Please note they will need to be a registered customer to do this, if they are not they will need to click "My Account" and register.

The wish list does not hold inventory. If an item sells out it will be removed from your wish list. Current inventory by style/color/size will appear on your wish list so you and others know when items on your list are about to sell out.

The Myla website is powered by eFashion Solutions and as such is covered by the eFashion Solutions' Safe Shopping Guarantee.

We guarantee that every transaction you make at a website powered by eFashion Solutions' will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at a website powered by eFashion Solutions

Our secure server software (SSL) is the industry standard and is among the best software available today for secure commerce transactions. It encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. Websites powered by eFashion Solutions are registered members of veriSign, the leading provider of Internet trust services, including authentication, validation and payment.

The security lock symbol appears only at the credit card entry stage of the checkout process. So please be assured that shopping at www.mylausa.com is completely safe and secure.

Upon shipment of your order, we will send an Out of Stock Notification via email if one or more items on your order are out of stock. If you did not receive an Out of Stock Notification and your shipment does not contain all of the items you ordered, please contact Customer Service at 1-888-521-2817 an investigation will be conducted to track the package and check for delivery problems.

DO NOT throw away your box; the shipping company may need to see it for the investigation.

Once an order is placed, a promotional code CAN NOT be applied. Please call Customer Service at 1-888-521-2817 immediately to cancel the order and place a new one using the promotional code. We can place the order for you over the phone, or you can place a new order online. Unfortunately, if your order has already been processed we will not be able to cancel it.

For UPS packages, you will receive an email confirming your order immediately after a successful order is placed. Once your order is shipped via UPS, you will receive a second email notifying you of the tracking information. This can be looked up at http://www.ups.com/WebTracking/track?loc=en_US&WT.svl=PriNav or by clicking "Order Status" within the "Customer Service" section of the site. Tracking capabilities for USPS shipments are not available.

It's easy, just enter a few details on our newsletter sign up page and before you know it invites to exclusive events, updates on new products and special offers will be winging their way to your mailbox. And don't forget to add our email address to your Safe List to ensure our emails get through to you every time.

If you no longer wish to receive marketing emails from us you can unsubscribe in three ways:

Click on the unsubscribe link at the bottom of every email we send (to opt out from emails)

Reply to the email with UNSUBSCRIBE in the subject line (to opt out from emails)

Contact our Customer Service department and request to be removed (to opt out from emails or postal mailings)

Myla Customer Service team can be contacted at: Tel: 1-888-521-2817 Fax: 201-255-2162 Email: mylainfo@efashionsolutions.com

Whether you have something good to say, an issue to report or just to us your ideas, we'd love to hear from you.
You can contact us at:

Tel: 1-888-521-2817 Fax: 201-255-2162 Email: mylainfo@efashionsolutions.com

This season, Myla is pleased to announce the launch of our Fall collection starring supermodel Lydia Hearst a, and showcasing this season's finest luxury lingerie and sleepwear in feminine frills and rich jewel tones.

Our Campaign Brochure and mini Look Book will be available in September, so pre- order yours today to be the first to receive them.

Just enter a few details on our Request Brochure page and we'll post these out to you in September.

No on-site promotional offers apply to gift cards. If a customer is inadvertently given a discount on a gift card, a customer service representative from Myla will contact the customer to adjust the charges appropriately. Please feel free to contact our customer service department with any questions.

2009 HOLIDAY SHIPPING SCHEDULE

USPS GROUND*
ORDERS MUST BE PLACED BY 2PM EST.
DECEMBER 18TH NATIONWIDE

UPS GROUND*
ORDERS MUST BE PLACED BY 2PM EST.
DECEMBER 18TH NATIONWIDE

3 DAY EXPRESS SHIPPING*
ORDERS MUST BE PLACED BY 2PM EST.
DECEMBER 21ST NATIONWIDE

2ND DAY AIR SHIPPING*
ORDERS MUST BE PLACED BY 2PM EST.
DECEMBER 22ND NATIONALLY (GUARANTEED)

UPS NEXT DAY AIR
ORDERS MUST BE PLACED BY 2PM EST.
DECEMBER 23RD NATIONALLY (GUARANTEED)

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*Orders placed by the dates listed above per method are guaranteed to be received by 12/24/09

INTERNATIONAL MAIL ADDRESSED TO	GLOBAL EXPRESS MAIL® (EMS)5
AFRICA	DEC 11
ASIA/PACIFIC RIM	DEC 15
AUSTRALIA / NEW ZEALAND	DEC 15
CANADA	DEC 16
CARIBBEAN	DEC 15
CENTRAL & SOUTH AMERCIA	DEC 11
MEXICO	DEC 15
EUROPE	DEC 15
MIDDLE EAST	DEC 15

MILITARY MAIL ADDRESSED TO	EXPRESS MAIL® MILITARY SERVICE (EMMS)1	PRIORITY MAIL®	PARCEL POST®
APO/FPO AE ZIPs 090-092	DEC 19	DEC 11	NOV 13
APO/FPO AE ZIP 093	N/A	DEC 4	NOV 13
APO/FPO AE ZIPs 094-098	DEC 19	DEC 11	NOV 13
APO/FPO AA ZIPs 340	DEC 19	DEC 11	NOV 13
APO/FPO AP ZIPs 962-966	DEC 19	DEC 11	NOV 13