Categories
Customer Service
- Account Registration
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Account Registration
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Although it's not essential to have an account to shop at AmericanMadeGames.com, registering your details will allow you to:
- Track your order and review past purchases
- Build a personal wish list
- Reserve items and join waiting lists
- Be updated on new styles, events and news
- Shop online with access to a history of your purchases made in the shop
- Manage your address book and email settings
- Scan records and measurements saved to your profile for future purchases
- Access a dedicated team to help you whenever you need us
- Shipping & Delivery
- We understand that you may want or need a game as soon as possible. That is why we have instituted a 1-2 day shipping policy. With American Made Games, you know that high standard of games comes with 1-2 business day shipping. Standard shipping is Fed-Ex Home Delivery. We ship Monday through Friday, except for holidays.
- Privacy & Security
- At American Made Games, we take your privacy and security very seriously. That is why we use industry leading security technology. All data is secured using 128-bit encryption.
- Returns & Replacements
- We offer a 90 day warranty on all Carrom games, except the Carrom Signature Sports items which is one year. All Original Washers products have a 30 day money-back guarantee. There is a 20% restock fee on all non defective returns. Buyer pays return costs.
- Ordering
- Ordering is simple. First you add the product to your cart by entering your desired quantity and clicking "Add to Cart." This will take you to your shopping cart. From there, you can either continue shopping, add an optional coupon, estimate shipping cost, and checkout. Once you have decided to checkout, it's your choice to register, login, or purchase as a guest. Registering is recommended because it allows you to access our "My Account" feature and easily track packages. Checking out as a guest stills enables you to view tracking information through a special link sent to you after your order has been placed. If you already have an account, simply login.
- Viewing Orders
- We make it easy to view your current orders, order history, maintain personal information, and track your packages through our all-in-one “MyAccount” feature.
- Updating Account Information
- Account information can be updated through the “MyAccount” page.